How Can I Pay?
Payment and Delivery
Owen Developments can issue an invoice and post it to you, email an invoice, or take payment over the phone and include your invoice with the product. Please make the company aware of what you would like to do. All major credit/debit cards (except for American Express) are accepted and can accept Paypal transactions and bank transfers. Please ask for details on this if this is your preferred method of payment. The most expensive transactions are Paypal (which lead to charges close to 4%) and credit cards (which incur a 2% charge). These are the charges made by the handling companies and rather than add the cost on to all Owen Developments products, it is felt that it is not fair to the customer who does not incur an additional charge on their choice of payment to have to pay extra. Sourcing products at the best rates and passing all the savings on to the customer is important to Owen Developments.
Delivery times and a tracking number for your order will be provided if needed, unless it is small parts that can be sent via 1st Class or Recorded post, delivery will always be a courier who will require a signature and therefore you must have either yourself or someone available to receive the product on your behalf.
For all card payments, Owen Developments does have security checks, therefore it would be extremely helpful to have your card details ready and please ensure that you can give the address that the card is registered to (where the bills or statements are sent). Without this information, the card will be declined and if it is later in the day, may delay shipping until the following day. The latest cut off point for an ‘off the shelf’ product is 3.30pm. For bank transfers, please be aware that the service you choose (high, low priority) can make a difference between a same day transfer (CHAPS) and anything up to 4 days to arrive. Goods will only be released upon receipt of the full payment itself being received into our bank. Once payment has been received and cleared, the goods will be sent that day. Tracking numbers can be provided if required.
For all EU business customers, please ensure you provide your company’s valid VAT number, which will be verified before using. Failing to do this, will mean you will be charged VAT at the UK standard rate, which you will then have to reclaim.
If you need any further assistance in this area, please contact Owen Developments.